For over 40 years, Mar de Jade’s mission has been in service of the health and wellbeing of our community. During these times of COVID-19, we are equally committed to ensuring the safety of our staff and visitors. We have closed our doors for over 3 months and during this time have dedicated ourselves to researching, designing and implementing an enhanced hygiene and safety protocol in line with the latest information released by the Mexican Health Authorities and the World Health Organization. Upon review of our protocol and extensive staff training, we have been granted the WTTC’s Safe Travels stamp, and official approval by the Nayarit State Government and the Mexican Health & Social Services Institute (IMSS) to re-open.
Our commitment to wellbeing has extended beyond health, to the financial security of our incredible team— the heart and soul of Mar de Jade. While following strict rules of social distancing, we have continued to keep our staff employed during these turbulent times. Now we are prepared and eager to welcome our guests back to Mar de Jade, but first we would like to share an overview of our new protocols. For those interested in learning more, we have made our full internal protocol handbook (80+ pages) available for download at the end of this page.
Please do not hesitate to talk to us about your expectations at any time, we need your feedback and we will always make our best efforts for a safe and enjoyable stay.
Traveling Responsibly
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Transportation & Excursions
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Reception & Guest Services
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Staff Safety Protocol
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Room Cleaning &
Sanitization Protocol
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Food and Beverages
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Medical Care
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